RETURNS &
REFUNDS
Global North // Authenticity & Care
Please Verify Your Fit
Because we source highly exclusive international items, we kindly ask our clients to double-check their size measurements prior to finalizing a purchase.
Fulfillment Policy
Damaged or Defective Items
Your satisfaction is essential to us. Refunds or exchanges will be happily provided if a product happens to arrive damaged or structurally flawed upon delivery.
- Please notify our team within 7 days of receiving the package.
- Kindly provide clear photo evidence of the transit damage for our team to expedite the request.
Standard Guidelines
General Return Eligibility
For standard returns to be successfully verified, items must strictly meet the following conditions:
- Original designer and brand tags must remain completely attached.
- The item must be completely unworn, unwashed, and in its pristine original packaging.
- Undergarments, socks, and items marked down during major sale events are final sale due to hygiene and sourcing protocol.
Authenticity Standard
Our Authenticity Promise
We standardly stand by our collection. In the rare event that an item delivered is proven to be a replica or counterfeit, Global North guarantees an immediate 100% refund. Our commitment to absolute curation is uncompromised.